Privacy Policy

Privacy Policy for Catherine Aitken Ltd

Catherine Aitken Ltd (CAL) uses and protects any information that you give CAL when you use this website.   CAL is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.   

Here’s what we do with your data: when you make a purchase from our online boutique your name, address, email address and telephone number are held securely within our website as a record of sale.   You also give your payment details through the third party Shopify, but we are never given the details of this information and have no access to it.    

How We Use Information and Why We Need It. 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

To fulfil your order.   We may get in touch with you by email or phone if we have questions regarding your order (such as confirmation of a bespoke order; to check an address or to discuss a detail of your order with you).

Internal record keeping for tax and legal purposes in the UK. 

You can sign-up to our mailing list on our home page, when you visit the site or at checkout. We use our mailing list to share news about upcoming product launches, special offers, other events and news related to CAL.   By signing up to our mailing list, your name and email address will also be securely held by our mailing list provider, Mailchimp.   Should you wish to unsubscribe from our mailing list in the future (after having signed up), you are welcome to do so at any time and all data on you will be removed.

Data Retention

We retain your personal information for as long as necessary to provide you with our services and as described in our Privacy Policy, and to fulfil our legitimate business interests, which may be up to 7 years, this includes your order form, contact details and email correspondence regarding your order. We may also be required to retain this information to comply with our legal, regulatory and tax obligations


We will never share your information with any third party.  Any access to your information is limited within the company and is password protected. We are committed to ensuring that your information is secure and in order to prevent unauthorised access or disclosure, we have put in place suitable physical and electronic procedures to safeguard and secure the information we collect online. 

How to Contact Catherine Aitken Ltd

For purposes of EU data protection law, I, Catherine Aitken, am the data controller of your personal information. If you have any questions or concerns, you may contact me at

Catherine Aitken Ltd

Coburg Studios

15 Coburg Street

Edinburgh EH6 6ET